Legal

Refund Policy

Last updated: March 2, 2026

Please ensure you are reviewing the correct refund policy based on the product or service you purchased. Different offerings may have specific guarantee terms outlined at the time of purchase.

At KODA Co., we stand behind the quality of our products, services, and methodology. We believe in delivering real results — and we back that up with clear, fair refund terms.

---

Digital Products, Courses, and Challenges

14-Day Guarantee

When you purchase a KODA Co. digital product, course, or challenge, you receive a 14-Day Guarantee.

If you purchase a digital product, complete the full implementation, do the required work, and still don't see results within fourteen (14) days — we will provide a full refund.

When the Guarantee Does NOT Apply

Product Exchanges

All digital product purchases are final. You may not exchange one product for another under any circumstances. If you wish to switch products, you must comply with the refund conditions above and purchase the new product separately.

---

Service Agreements

For ongoing service agreements — including marketing retainers, automation buildouts, voice AI implementations, and consulting engagements — refund and cancellation terms are outlined in your individual service agreement or statement of work (SOW) provided at the time of purchase.

If no specific refund terms are stated in your service agreement, the following defaults apply:

• Deposits are non-refundable. All deposits paid to secure your project or engagement are considered earned upon receipt and are not refundable.
• Work completed is non-refundable. You will not receive a refund for any portion of work already delivered or in progress.
• Cancellation requires written notice. To cancel an active service agreement, you must provide written notice to [email protected]. Cancellation takes effect at the end of the current billing period.

---

Subscription Services

If you have purchased a subscription-based service or membership:

• You may cancel your subscription at any time by contacting us at [email protected].
• Cancellation takes effect at the end of your current billing cycle. You will continue to have access until the end of the period you've already paid for.
• No partial refunds are given for unused time within a billing period.
• Any promotional or discounted pricing may not be available if you cancel and later re-subscribe.

---

Payment Terms

If you are on a payment plan, you may not cancel remaining installment payments outside of the applicable guarantee period. Upon purchase, you are responsible for the full balance of sale and must pay all further installments as agreed and on time.

Should you fail to make any payment when due, we reserve all rights to pursue collection, including but not limited to engaging a collection agency or attorney. This may adversely affect your credit rating. You are responsible for all reasonable fees (including legal and collection agency fees) incurred in collecting the outstanding balance.

Failure to make payments on time disqualifies you from any applicable guarantee.

---

Final Payment Policy

All payments made to KODA Co. are final and are not refundable except as expressly described in this policy. Deposits are considered non-refundable, and you agree not to request a refund or chargeback on any deposit.

You agree not to request, advise, file a claim, or seek a bank or credit card company chargeback for consideration paid under any agreement with KODA Co. You agree to waive any rights you may have under applicable state and federal truth-in-lending laws or otherwise (including under credit card issuer's procedures for resolving disputes).

Any disputes regarding payments must be addressed directly between you and KODA Co. If a chargeback occurs, you shall have materially breached the agreement and shall forfeit all remaining services that have not yet been performed. KODA Co. shall have no further obligation to you.

KODA Co. shall be entitled to recover all damages and reasonable attorneys' fees and costs associated with pursuing collection and/or recovery of any chargebacked amount.

---

How to Request a Refund

If you believe you qualify for a refund under the terms described above, or if you have an issue with your purchase, please contact us directly:

• By email: [email protected]
• By website: growwithkoda.co

We will do our best to resolve any issue promptly and fairly.

---

Acknowledgment

By making a purchase from KODA Co., you acknowledge that you have read and understand this Refund Policy, our Terms of Service, and our Privacy Policy, and you agree to abide by them.

KODA Co.